Thursday, April 01, 2004

This is an open letter to the UK division of KFC.

Please, please, please ensure that your operatives can speak English.

I spent some quality minutes in the 'restaurant' at Chessington World of Adventures trying to explain to the operative what "Regular Diet Pepsi" meant. Many loud, clear words and hand gestures were required before a drink appeared.

It was coffee.

I felt like an American tourist in Paris.